325 N. Front St. ,McHenry, IL 60050

Mon – Wed: 10 am – 6 pm

Thu: 10 am – 7 pm, Fri: 10 am - 6 pm

Sat: 9 am - 3 pm

P: (815) 385-6070 F: (815) 385-6423

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Most Frequently Asked…. After Christmas Questions

I have a new watch…. Can you shorten the band?

Yes, it takes about 10 minutes and fee is $15
My ring doesn’t fit…. Can you size it?
Yes, we have an awesome jeweler in our store. It can take anywhere from 1-10 days.Fee’s vary depending on metal, stones and size needed. We can quote you when we see it.
I have a new diamond pendant…..Should I have it appraised?

Yes, if the value is more than your insurance deductible OR if the jewelry is $2500 or more.You may schedule a“while you wait” appointment or drop it off.Fees are $75 for the first item and $50 for each additional item. Once you have an appraisal done by our gemologist, updates are currently running $25 per item. We suggest you update your appraisals every 3-5 years.

I have a bracelet that is too short….. can it be lengthened?
Most likely yes. We would need to see it first. If another jeweler told you no, we have been known to figure out a creative way to get the job done so you can wear it. So go ahead and give us a try, we are here to knock your socks off with the customer care, kindness and service that you deserve! I hope you all had a very Merry Christmas and wishing you all the best in the NewYear. ThankYou so much for reading GemTalk!

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