Most Frequently Asked…. After Christmas Questions
Posted by Steffan's Jewelers on Dec 30, 2013 in Gem Talk | 0 comments
I have a new watch…. Can you shorten the band?
Yes, it takes about 10 minutes and fee is $15
My ring doesn’t fit…. Can you size it?
Yes, we have an awesome jeweler in our store. It can take anywhere from 1-10 days.Fee’s vary depending on metal, stones and size needed. We can quote you when we see it.
I have a new diamond pendant…..Should I have it appraised?
Yes, if the value is more than your insurance deductible OR if the jewelry is $2500 or more.You may schedule a“while you wait” appointment or drop it off.Fees are $75 for the first item and $50 for each additional item. Once you have an appraisal done by our gemologist, updates are currently running $25 per item. We suggest you update your appraisals every 3-5 years.
Most likely yes. We would need to see it first. If another jeweler told you no, we have been known to figure out a creative way to get the job done so you can wear it. So go ahead and give us a try, we are here to knock your socks off with the customer care, kindness and service that you deserve! I hope you all had a very Merry Christmas and wishing you all the best in the NewYear. ThankYou so much for reading GemTalk!