Our GIA trained Graduate Gemologists are experienced in insurance appraisals as well as estate appraisals. We’ll prepare all of the paperwork you need and usually within 24-48 hours. If you prefer, schedule a while-you-wait appointment by calling us at 815.385.6070.
We recommend that you update your appraisals every 3-5 years depending upon market conditions. An updated appraisal ensures you don’t pay too much in premiums (over-insured) or are under-insured and thereby cannot get a full replacement should a loss occur. Should something go wrong and you suffer a loss, call us immediately. We are a preferred replacement vendor for State Farm and other national and local insurers. We’ll do all of the work and make sure you are pleased with the result. Email firstname.lastname@example.org if you have questions regarding appraisals.
For items purchased elsewhere, fees are $75 for the first piece and $50 for each additional piece. Appraisal includes 2 copies of the final write-up in a plastic envelope. Our process includes mounting check, stone identification, photograph and polishing.
All jewelry repairs are done on site by highly experienced bench jewelers. Our lead jeweler, Carol, is a master goldsmith with almost 40 years at the bench. Carol graduated from Gem City College in Quincy, Illinois and has been working as a bench jeweler ever since. Her past employers include independent jewelers in Barringston, Bailey Banks and Biddle, Service Merchandise and Ultra. She is proficient at all types of repair and custom work including designing custom pieces and carving wax models. After 14 years at Steffan’s, customers from her early years still seek her out and bring their jewelry here. If you have a question for Carol, go to the Contact Us section of our webpage.
Typical repairs include:
- Stone Mountings
- Stone Replacement
- Stone Setting
- Stone Tightening
- Replacing Mountings
- Replacing Heads
- Replacing Prongs
- Re-tipping Prongs
- Custom Mountings & Design
- Reset Stones Into New Mountings
- Design New Mountings
- Ring Sizing
- Ring Guards
- One of a Kind Jewelry Design -work with designer, Mark Schneider -bring in your own ideas and design -work with in house Design Specialists
- Chain Repair & Replacement
- Clasp Repair & Replacement
- Charm Bracelet Soldering
- Pearl & Bead Restringing
- Laser Welding
Steffan’s also has a laser welder and specially trained welders who can work on jewelry that once required costly stone removal and resetting. This technology allows us to repair cracked and broken turquoise pieces, antique and vintage jewelry as well as metal eyeglass frames.
Custom design is the forefront of our talent at Steffan’s Jewelers.
We believe that creating a piece of jewelry that is unique to you should not have excess cost attached to it. We pride ourselves with offering custom design on all levels. From the uniquely simple to elaborate and intense, we promise to make the entire process enjoyable and exciting.
Stop in to see what we can create for you. All consultations & estimates for design are complimentary.