Thank You Notes

Tracy & Suzanne, Hi!!

Oh my goodness where do I begin? Pinch me because I really feel like I am dreaming :)

Thank you both so VERY,VERY much for helping make my dreams come true. The ring is absolutely breathtaking. I feel like a princess. I understand you had quite a “fire” on your hands trying to get the ring on time. What you went through to get this in time was just amazing…THANK YOU, THANK YOU!! I can hardly keep the tears back when I think of the beautiful necklace for Bella. It meant so much to her.

We will always cherish that you were a part of this special time in our lives. What joy it will bring when we PROUDLY tell everyone we got the ring from Steffans :). There is nothing that compares to the personalization and attention to detail you give.

The Champagne Flutes were absolutely gorgeous!!! Thank you very much, we will think of you every time we use them.

I will stop in soon so I can give you both a GIANT hug :)

Have a great day!!


Thank you again for your prudent assistance with my wife’s ring. I enjoyed your company yesterday and felt bad that I had to run.

I really feel that I made a good decision to go with that ring and to buy from you! I look forward to working with you and your family again.

All the Best,


Suzanne –

I just want to compliment you and your fantastic staff for top notch customer service! I was in again yesterday for some “tweaking” on my ring. Carol did it while I waited! I surely didn’t expect that! My custom ring journey with you was beyond my expectations. I can not thank you enough for going the extra mile to make sure you had a satisfied and happy customer. Not many businesses do that. Your store is such a happy place to frequent, and you have a forever customer in me!

Thanks Suzanne!!



Thank you so much for all your help & extra time spent creating my heart pendant – you were so very patient and nice. I truly appreciate everything you did to make my pendant really special and unique. Hope you have a wonderful Mother’s Day.

Many Thanks,


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Just want to tell you how much I love my ring. My husband does too :). Everytime I look at it I love it more. Thank you- it fits my personalityand lifestyle so well.

It was a pleasure working with you and getting to know you. It’s refresing to know there is still excellent customer service alive and available. Refferals are the best businesses and I wil certainly give you mine.


Laura A. Ramirez

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A Letter in Response to Ladies Day…

Suzanne and Everyone that made it such a spectacular day…You, once again, have outdone yourselves. You had everything so perfect – from the toddy to keep us warm outside to the toddy to keep us happy inside, your extravagent gift and delightful snacks, and even though I did not find a treasure in my cupcake – that was delicious too.

Now all I can hope for is that Santa brings my Wish List item. I thank you so much from the bottom of my heart and Wish you all a Very Merry Christmas and a Happy, Healthy, Successful New Year. Suzanne, keep writing the interesting articles in the paper…I enjoy every one!

~Marilyn F.

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