Services

 

 

Fluctuating gold prices, increasing crime and the economy are 3 excellent reasons to insure your valuables. Your jewelry is not covered for the full replacement value without a special rider to your homeowner’s insurance policy. In order to get a rider, you need to provide your insurer with an appraisal.

 

Our GIA trained Graduate Gemologists are experienced in insurance appraisals as well as estate appraisals. We’ll prepare all of the paperwork you need and usually within 24-48 hours. If you prefer, schedule a while-you-wait appointment by calling us at 815.385.6070.

We recommend that you update your appraisals every 3-5 years depending upon market conditions. An updated appraisal ensures you don’t pay too much in premiums (over-insured) or are under-insured and thereby cannot get a full replacement should a loss occur. Should something go wrong and you suffer a loss, call us immediately. We are a preferred replacement vendor for State Farm and other national and local insurers. We’ll do all of the work and make sure you are pleased with the result. Email info@steffansjewelers.com if you have questions regarding appraisals.

For items purchased elsewhere, fees are $75 for the first piece and $50 for each additional piece. Appraisal includes 2 copies of the final write-up in a plastic envelope. Our process includes mounting check, stone identification, photograph and polishing.

Repairs

All jewelry repairs are done on site by highly experienced bench jewelers. Our lead jeweler, Carol, is a master goldsmith with almost 40 years at the bench. Carol graduated from Gem City College in Quincy, Illinois and has been working as a bench jeweler ever since. Her past employers include independent jewelers in Barringston, Bailey Banks and Biddle, Service Merchandise and Ultra. She is proficient at all types of repair and custom work including designing custom pieces and carving wax models. After 14 years at Steffan’s, customers from her early years still seek her out and bring their jewelry here. If you have a question for Carol, go to the Contact Us section of our webpage.

Typical repairs include:

  • Stone Mountings
  • Stone Replacement
  • Stone Setting
  • Stone Tightening
  • Replacing Mountings
  • Replacing Heads
  • Replacing Prongs
  • Re-tipping Prongs
  • Custom Mountings & Design
  • Reset Stones Into New Mountings
  • Design New Mountings
  • Ring Sizing
  • Ring Guards
  • One of a Kind Jewelry Design -work with designer, Mark Schneider -bring in your own ideas and design -work with in house Design Specialists
  • Chain Repair & Replacement
  • Clasp Repair & Replacement
  • Charm Bracelet Soldering
  • Other
  • Engraving
  • Pearl & Bead Restringing
  • Laser Welding
 

Steffan’s also has a laser welder and specially trained welders who can work on jewelry that once required costly stone removal and resetting. This technology allows us to repair cracked and broken turquoise pieces, antique and vintage jewelry as well as metal eyeglass frames.

 

Custom design is the forefront of our talent at Steffan’s Jewelers.

We believe that creating a piece of jewelry that is unique to you should not have excess cost attached to it.  We pride ourselves with offering custom design on all levels.  From the uniquely simple to elaborate and intense, we promise to make the entire process enjoyable and exciting.

Stop in to see what we can create for you.  All consultations & estimates for design are complimentary.

At Steffans jewelers, we deliver and employ the most professional services in the area. Our in house diamond cutter, Brian McHardy, is a world renowned master diamond cutter and global educator. Brian is well known in the industry for his expertise and craftsmanship and was responsible for helping to create the world’s most perfectly cut diamond for HEARTS ON FIRE, one of the most prestigious diamond brands in the world.

 

 

Steffan’s Jewelers and Brian McHardy have teamed up to deliver our customers a one of a kind service. If your diamond is poorly cut, it’s not as brilliant as it could be. If it’s chipped it can continue to get worse. Our diamond cutting service uses the very latest technology that will maximize your diamond’s potential and ensure that it remains the valuable precious gem it was meant to be.

 

 

Visit our show room today to find out how our team can increase the value of your diamond.